Top 5 annoying email habits - LOL!
SHOUTING IN CAPS, big mailing lists and missing subject lines are some of the email habits we find most annoying, a poll found.But it was text speak like LOL and BTW which riled people most and toped the list compiled by Yahoo!
Now the company has worked with etiquette expert Jean Broke-Smith to produce a emailing guide for users of their mail service.
A spokesperson for Yahoo said: "Email may have taken over from verbal communication, but when it comes to sending electronic messages there is a distinct lack of etiquette."
It's funny that all the spam emails I get offering me Viagra and a fake Rolex seem to be quite polite, but the one from my mates which break these rules.
"Email is largely a toneless form of communication so great for communicating facts but it can be bad at conveying emotions," warned Broke-Smith.
"Because of this, many messages are misconstrued and what may sound rude on email if communicated verbally could sound completely different."
Top 5 annoying email habits
1. Use of text speak such as LOL and BTW (22%)
2. Mass distribution emails to 5 or more recipients (16%)
3. Use of ‘shouting’ CAPITAL letters (15%)
4. No entry in subject line (12%)
5. Read receipts (10%)
Dave McDowell, from Yahoo! added: "How many times have you sent an email with one of these pet peeves? We want you to be a better email citizen, so we are helping you craft brilliant emails."
LINKS
Yahoo! Mail
"Because of this, many messages are misconstrued and what may sound rude on email if communicated verbally could sound completely different."
Top 5 annoying email habits
1. Use of text speak such as LOL and BTW (22%)
2. Mass distribution emails to 5 or more recipients (16%)
3. Use of ‘shouting’ CAPITAL letters (15%)
4. No entry in subject line (12%)
5. Read receipts (10%)
Dave McDowell, from Yahoo! added: "How many times have you sent an email with one of these pet peeves? We want you to be a better email citizen, so we are helping you craft brilliant emails."
LINKS
Yahoo! Mail
