Platforms such as Alexa, Perplexity, Snapchat, games such as Fortnite and applications Zoom and Duolingo are among the more than 500 companies affected by the interruption in the largest cloud server network on the planet.
Amazon Web Services (AWS), Amazon’s cloud services unit, suffered a breakdown on Monday morning (20/10), causing a blackout on social networks, gaming platforms, computer systems, websites and applications around the world.
Among the affected platforms are Amazon’s own website, the virtual assistant Alexa, the social network Snapchat, the video conferencing application Zoom and the language teaching application Duolingo.
The outage is the first major internet blackout since last year’s CrowdStrike malfunction, which crippled technology systems at hospitals, banks and airports around the world.
The largest cloud server network in the world, AWS stated that more than 500 companies that have their services hosted in its cloud were impacted by the blackout. The failures also affected the Prime Video streaming service, the artificial intelligence startup Perplexity and the game Fortnite, among others.
“Most services have already recovered”
AWS guarantees that the majority of its services have already recovered after errors detected in one of its regions in the US, which caused incidents for thousands of users around the world.
The company said it was working to achieve a full service resolution following the outage and that while most requests to AWS services should be processed “correctly,” errors may still be detected due to the backlog of queued requests.
Airbnb, Roblox e Brawn Stars
According to Downdetector, which tracks communication failures on online platforms, dozens of websites, applications, social media platforms and online games experienced problems on Monday morning.
The accommodation booking website Airbnb, the social network Instagram, the video game sales platform Steam and the online games Roblox and Brawl Stars were also affected.
Video streaming platforms Hulu and Disney+, and messaging app Signal were also affected.
AWS said it had identified a possible cause for the reported issue and that the key was in one of its US data centers. The reported errors occurred at AWS facilities in Northern Virginia (USA), one of the company’s oldest and largest data centers, according to the company.
Two hours after the incident was first reported, AWS reported a total of 58 affected services on its platform, including one that was completely down: Amazon DynamoDB, a database.
This specific Amazon service and the process it uses to communicate with the aforementioned US data center appears to be the source of the problem, according to details provided by AWS on its website.
Originally published by DW on 10/20/2025
Source: https://www.ocafezinho.com/2025/10/20/blecaute-na-nuvem-da-amazon-derruba-apps-ao-redor-do-mundo/
